We may collect both personal and non-personal information from you. Personal information refers to any data that can be used to identify you, such as your name, email address, phone number, or physical address. We typically collect this information when you fill out a contact or quote form, subscribe to updates, place an order, or engage with us directly via email, phone, or WhatsApp.
Additionally, we may collect non-personal information automatically when you browse our website. This includes information such as your IP address, browser type, operating system, device type, referring website, and pages visited. This data is collected to improve site performance and user experience.
We use your personal information only for the purpose it was provided. This may include:
Responding to your enquiries, messages, or quote requests
Fulfilling your orders or delivering services
Communicating with you regarding your project or account
Improving our website, services, and customer support
Sending important service-related notifications (not marketing spam)
We will never sell, rent, or share your personal information with third parties for marketing purposes.
Our website uses cookies to provide a better browsing experience, remember your preferences, and analyze website traffic. Cookies are small data files stored on your device that help us identify how users navigate the site.
Cookies may also be placed by third-party services such as Google Analytics to help us understand how visitors interact with the site. These tools do not collect personally identifiable information.
You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality of the website.
To deliver a smooth online experience, we may use third-party platforms and tools including:
Analytics providers (e.g., Google Analytics)
CRM or form plugins
Payment processors (if applicable)
Email or hosting services
These providers have access only to the data necessary to perform their functions and are obligated to keep your information secure and confidential. We do not allow third-party services to use your personal data for their own purposes.
We take the security of your personal information seriously. Our website and internal systems are protected by appropriate technical and administrative safeguards designed to prevent unauthorized access, misuse, or data loss.
However, please note that no method of electronic transmission or storage is 100% secure. While we do our best to protect your information, we cannot guarantee absolute security.
Depending on your location and applicable data protection laws, you may have the right to:
Access the personal information we hold about you
Correct inaccurate or incomplete information
Request the deletion of your data
Withdraw consent where processing is based on your permission
Object to or restrict certain types of data processing
Request data portability in a usable electronic format
If you wish to exercise any of these rights, please contact us at the email provided below. We will respond within a reasonable timeframe, as required by law.
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, or resolve disputes. When your data is no longer needed, it will be securely deleted or anonymized.
Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from minors. If we become aware that a child has submitted personal data, we will delete it as soon as possible.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, or legal requirements. The latest version will always be posted on this page, and the “Last Updated” date will reflect when changes were made. We encourage you to review this page periodically.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us using the details below:
Business Name: Viper Doors
Email: Orders@viperdoors.co.za
Phone: 012 940 0725
Address: 14 Marwyn, M57 Clayville, Olifantsfontein, South Africa
By using our website or submitting your information to us, you acknowledge that you have read and agree to the terms of this Privacy Policy.
